Network Support Services

Greg Vukov
Princess Williams
Admin Secretary II
Jim Holden
Pierre Manning
 Field Network Engineering Supervisor
Kenwood Administrative Offices
600 Stemmers Run Road
Essex, MD. 21221
Phone: 443-809-9439
or 443-809-3858
Technology Service Center Phone: 443-809-4672

The Network Support Services (NSS) and Telecommunications team provides data and voice network infrastructure support to over 175 locations, with over 140,000 users, and utilizing more than 100,000+ computers and other devices. Services provided include data and voice cable and wireless design and installation coordination, data backup, IT Security, school safety radios, Voice over Internet Protocol phone system, e-mail/collaboration, firewall, core infrastructure, server, video conferencing gateway, user, and wide and local area network connectivity, and external connectivity to Baltimore County Government, CCBC, and other entities.

If you are experiencing technical difficulties with any service indicate above, please contact the Department of Information Technology Help Desk at 443-809-4672. Someone will be assigned to your call as soon as possible.

Voice Over Internet Protocol (VoIP) Phone System Information

For more information relating to the BCPS specific training or phone features, please check out the Telecommunications intranet.